Packages, visitors and residents in a single dashboard.
For property managers, HOA boards, 24/7 front desks, caretakers and residents. Runs on the front-desk computer and on any phone — no app to install.
One platform, the right screen for every role
Property managers, management companies, front-desk staff, caretakers and residents — each with the flow that fits their day.
Live dashboards, audit trail and reports ready for the board.
Many buildings, one standard, the same team.
Packages, visitors and keys handled in seconds.
Everything from the phone, with no computer at the desk.
Alerts on WhatsApp — no app, no password.
The front desk working the way it should.
Keys, visitors and packages in one system — from the desk counter to the caretaker's phone.
Building operations, measured in seconds.
Fewer manual steps, fewer phone calls, more control. These are the numbers buildings see in the first month.
The problem is real
- Manual routines and daily rework
- No control and conflicting information
- Broken communication between desk and residents
- Security gaps and unmonitored access
- Spreadsheets, paper and disconnected tools
- Unhappy residents and an overloaded team
The answer is GrandCondo
- One complete, integrated platform
- Centralised, real-time information
- Simple and effective communication
- Security, traceability and audit trail
- Automation that removes manual work
- Happier residents and a lighter team
Logged in under 10 seconds.
Scan the barcode, take the photo, pick the resident. The system prints the label with the shelf number and fires the WhatsApp message from the front desk or the caretaker — automatically. Full control from arrival to pickup.
Barcode scan plus a photo from the phone. No typing, no spreadsheet, no PC.
Shelf number, resident, date and time — straight to the desk's thermal printer.
Sent automatically with photo, code and pickup location.
Photo of who collected it plus a time stamp. Full traceability.
Everything your building needs, on one platform
23 modules across 4 areas — Front desk, Records, Pre-registration and Bookings. No fragile integrations, no spreadsheets, no rework.
12 modules the front desk and the caretaker run from a phone — visitors, packages, keys, lost and found, notices, incidents and more. The heart of your building's operation.
- 24/7 desk, caretaker or no desk at all
- 12 integrated modules in one dashboard
- Auditable 24/7 log with author, date and time
- Automatic thermal label
- WhatsApp alert
- Signature at pickup
- ID lookup
- Approved family members
- Photo + time logged
- Calendar and list
- Rules per space
- Linked guests
- Block · tower · floor
- Owner vs tenant
- Real-time occupancy
- Residents + dependants
- Digital documents
- History per unit
- Photo + vaccine card
- Vaccines
- Rules per space
- Garage map
- Rotating and visitor spots
- Lending with log
- Plate + model
- Linked to resident
- Access history
- Pending items
- Delivery history
- Signature at pickup
- Push + email
- Segmentation
- Read confirmation
- Photo attachment
- Routing
- Full history
- Link without login
- Configurable validity
- Audit trail
Most popular kits
Each kit bundles dozens of documents on the same topic.
Up-to-Date Building Kit
A complete matrix of building documents and obligations, with a status dashboard (regular, attention, critical).
Building Document Management Kit
The building's document control center: the building manager knows which documents exist, where they are, their validity, who is responsible, the version, the file, what's pending, and what needs renewal. Institutional documents, meeting minutes, building manager's mandate, contracts, insurance, fire safety, elevators, SPDA, electrical, generator, plumbing, reservoirs, pool, pumps, gas, gates, CCTV, intercom, front desk/concierge, recreation, paving, facade, roofing, waterproofing, works, ART/RRT, licenses, certifications, employees, training, manuals, warranties, suppliers, expiration control, versions, QR Code per equipment, document index, regularization plan, and annual review with signatures.
360° Master Building Kit
An organized building in all areas, every day. The 360° Master Building Kit is the complete operational manual for the building: 360° method with 12 pillars (governance, finance, people, front desk/concierge and access, maintenance, security, cleaning, assets, suppliers, common areas, documentation, and continuity), annual master calendar, A3 monthly sheet, weekly routine, daily checklist, routines for the building manager, building superintendent, front desk/concierge, and cleaning staff, work orders, incident logs, maintenance, inspections, and service providers, monthly 360° audit, Building Index 0–100, A3 executive dashboard, action plan, monthly and annual reports, 24 XLSX spreadsheets, and the master folder with covers, dividers, and labels. PDF, DOCX, and XLSX in A3, A4, and A5, color and black and white. QR Code is an optional feature: no process depends on it.
Master Property Inspection Kit
Professional, evidence-based property inspection for developer handover, real estate sales and rentals: methodology, room-by-room checklists, installations and functional tests, inventory, keys and meters, photographic evidence, defect list with severity and deadlines, final reports, inspection and acceptance terms, and the complete printable dossier.
Master Excellence Kit
High standards aren't about square footage: they're about a standard of care repeated every day. The Master Excellence Kit delivers the GRANDCONDO 12P EXCELLENCE methodology on paper: standard manual, 5-Look Rule, Hotel Rule, 30-second test, visual catalog of the building with standard photo vs. current photo, A5 environment card, standard for over 20 environments, cleaning per environment with verification and presentation, odor and ambiance standard, lighting, gardens and landscaping, visual communication, front desk/concierge and service excellence, resident journey, team conduct and presentation, training, Zero Oversight program, Detail of the Day, 5S for technical areas, 15 and 60-minute rounds, Mystery Visitor, satisfaction and NPS survey, master audit with over 100 items, environment ranking, A3 excellence map, Excellence Index from 0 to 100, 30, 60, and 90-day plan, recovery plan, internal seal, certificate, signage, labels, master folder dividers, and monthly, executive, and annual reports with before and after. PDF, DOCX, and XLSX, in A3, A4, and A5, color and black and white.
Professional Warehouse & Stockroom Management Master Kit
A complete printable methodology for company and industrial stockroom management — not a stock spreadsheet. Master manual, physical layout, item coding, location addressing, ABC analysis, receiving, inspection, storage, issuing, consumption, transfers, returns, replenishment, reorder point, full and cycle counts with blind counting, expiry control, idle and critical materials, losses, disposal, purchasing, KPIs, master audit, 5S and safety.
From first contact to results, in 4 steps
The package arrived. They already know.
No more calls, intercoms or paper notes. GrandCondo notifies the resident automatically — with code, unit and status — and keeps the full trail until pickup.
App and WhatsApp the moment the package reaches the desk — no call, no intercom.
From arrival to pickup: code, photo, date/time and who handled it.
An organised desk 24/7. Residents come when they want, code in hand.
No app to install. The conversation happens on the WhatsApp they already use.
Residents download nothing. Packages, visitors, manager notices — everything lands on their WhatsApp, from the building's official number. At the desk, the agent sends it from the system in one click.
- Notification in secondsPackage arrived? The message goes out with a photo of the parcel and the recipient.
- One official numberAlways the same building number — residents recognise it and reply right there.
- Nothing to updateNo app to download, no password to forget, no push nobody reads.
Works with what you already have — or with the complete desk kit.
Phone only, phone plus thermal printer or a full desk workstation: choose the setup that matches your building and start today.
The agent or caretaker logs packages, visitors and vehicles straight from the phone.
- Works on any Android or iPhone
- Ideal for caretaker-run buildings
- The WhatsApp alert replaces the printed label
Same speed, with a label printed on the spot for the shelf.
- Bluetooth thermal printer
- Label with shelf, resident and time
- No PC required
Computer, barcode scanner, webcam and printer for high-volume front desks.
- Barcode scanner
- Webcam for photo records
- Ready for 24/7 operations
Trusted by the people who use it every day
"Package complaints dropped 80% in three weeks. Adoption was instant."
"We now serve 3× more buildings with the same team. ROI showed up in month two."
"Simple to use, residents adopted it on day one. I had never seen that in 20 years."
Everything you need to know
How long does it take to go live?+
Most buildings are fully operational within 24 hours. We turn on the modules, configure WhatsApp and generate the pre-registration link — residents register their own unit, vehicles and pets. Front-desk training takes around 15 minutes.
Do I need to buy new equipment?+
No. GrandCondo runs on any computer, tablet or smartphone with internet — 24/7 desks, caretakers or buildings with no desk at all use the same platform.
Are the documents editable?+
Yes. Every kit ships in Word and Excel plus a print-ready PDF.
How do I get the files?+
Download is released immediately after payment, in your browser and by email.
Can I activate only the modules I need?+
Yes. Start with what makes sense today and switch on new modules as you grow.
What does support look like?+
Human support over WhatsApp, chat and phone, in English, Spanish and Portuguese.
Ready to take your building to the next level?
Browse the kits or talk to our team. No commitment, no credit card.
from US$ 7.90 · US$ 59/year
